Below you will find information about shipping, order processing times, and our return and privacy policies.
SHIPPING TIME FRAMES
Canadian and US Orders
Allow approximately 7 to 10 days for your book to arrive. Shipping times can vary, so your book may arrive in five days or in some very rare cases it may take up to two weeks.
For U.S. orders, allow 7 to 10 days for your book to arrive. For all other international destinations allow 2 to 4 weeks for your book to arrive. Many times it can take 8 weeks.
Please be aware that when having an item shipped into your country, your customs office may charge you fees (duties and taxes) before they release your package to you. These fees are in no way related to EDDY Press. If your book arrives for you and you are unwilling to pay the “Customs” or “Brokerage” fees that your country may charge you, we cannot be held responsible for returning your book to us. If you are not familiar with the custom fees in your country, please check with your local customs office for more information. Please note that we are not able to mark orders as "gifts" for customers to help avoid paying these fees. It is possible that the delivery of your order could be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees.
If you order your book before 12:00pm (EST) on Monday – Friday, your book will ship the next day. If you place your order after 12:00pm, your book will ship the following day. Any orders made after 12:00pm on Friday will ship on Monday.
Delivering E Versions
When you order an E version, you will receive an email with a link allowing you to download the EDDY Press edition. Please allow 24 hours for the email to arrive in your mailbox. Please also be sure to check your Junk mail folder in case your email server has our address blocked.
Multiple Items Order - Shipping Discount
You can select order quantities on the Shopping Cart page once you've added your items to the cart. Shipping fees are added to the shopping cart in such a way that orders of more than one item will have a lower shipping amount than if the items had been ordered separately. In order to maintain 'letter size' packaging and to keep shipping prices reasonable, we ship each book separately when you order fewer than 5. For orders of 5 or more EDDY Press editions, please contact us via email before placing your order so we can customize the most economical shipping package for you.
Wholesale Order Discounts
Yes, we offer wholesale discounts to retail outlets for EDDY Press hard copies.
Please Contact Us to place a wholesale order.
We offer our retailers the added bonus of a limited number of Author signed copies per order. Promotional material for our EDDY Press editions will also be included upon request. We do appreciate your business!
EDDY Press hard copy editions may be returned for credit minus shipping costs within 30 days of purchase provided they are in new condition. We regret there are no refunds for e-books. Please email your request for approval before returning. An authorization number and the address for returns will be sent to you via email.